Affiliations and Links

National Insurance Brokers Association represents around 500 member firms to provide educational services, professional certification and other services to help manage business.

Visit them at: www.niba.com.au

Insurance Brokers Code of Practice

The Insurance Brokers Code of Practice is an agreement between NIBA and its Members (of which Nationwide is one), which sets out the minimum service standards that clients can expect from brokers. It also outlines how complaints and disputes regarding potential breaches of the Code can be resolved.

Visit them at: www.niba.com.au/codeofpractice

The Financial Ombudsman Service is a free consumer service established to help resolve complaints and disputes between insurance brokers and their clients.

Visit them at: www.fos.org.au