National Insurance Brokers Association represents around 500 member firms to provide educational services, professional certification and other services to help manage business.
Visit them at: www.niba.com.au
Insurance Brokers Code of Practice
The Insurance Brokers Code of Practice is an agreement between NIBA and its Members (of which Nationwide is one), which sets out the minimum service standards that clients can expect from brokers. It also outlines how complaints and disputes regarding potential breaches of the Code can be resolved.
Visit them at: www.niba.com.au/codeofpractice